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Funeral Package – Terms & Conditions

Application Requirements
- All application forms must be completed in full, including names, surnames, identity numbers or dates of birth, and contact details.
- Copies of identity documents or birth certificates must be submitted for all applicants, members, and dependents.
Waiting Periods
- New members and dependents are subject to a six (6) month waiting period.
- Re-joining members are also subject to a six (6) month waiting period.
- No waiting period applies in the case of accidental death, provided the first premium has been paid.
- Members previously insured by another provider must complete any outstanding waiting period as per the previous insurer’s terms.
Premium Payments and Lapse of the Package
- Failure to pay premiums for a period of three (3) months will result in the package lapsing.
- Cover commences after receipt of the first premium, provided the insurer has not declined the application within 30 days of submission.
Claims
- Claims must be submitted within six (6) months from the date of death.
- Claims will be paid within 48 hours after submission of all required supporting documents.
- The 48-hour processing period starts daily at 12:00 midday. Documents submitted after 12:00 midday will be processed from 12:00 midday the following day.
- If more than one policy covers the same individual, only one policy may be used to submit a claim.
Cancellation and Refunds
- Members who choose to cancel their membership will not be entitled to any refund of premiums paid.
Policy Documents
- Lost membership or policy documents will be re-issued subject to an administrative fee.
Duration of Cover
- This funeral cover forms part of a whole-life group funeral policy. Cover for members and dependents remains in force for as long as premiums are paid.
Extended Membership
- Full and complete details of extended members must be submitted within seven (7) days of joining.
Immediate Cover
- Immediate cover members may claim burial services immediately after registration.
- Cash claims for immediate cover members may only be submitted after three (3) months.

I Accept the terms and conditions

Funeral Cover Terms & Conditions

Section A: Personal details of Main Member

NOTE: Please supply a copy of Main Members ID documents or drivers license

First Names

Surname

ID No

Work number

Cell

Address

0 /

Package

Phuthanang (9 +1)Quarter View Casket (Silver Plan)Half View Casket (Gold Plan)Three Tier Casket (Platinum Plan)

Section B: Personal details of the dependants covered under the main member included in the premium.

NOTE: Please supply a copy of the dependants ID documents or drivers license if it is available.

1

First Name

Surname

ID No

Relationship

2

First Name

Surname

ID No

Relationship

3

First Name

Surname

ID No

Relationship

4

First Name

Surname

ID No

Relationship

5

First Name

Surname

ID No

Relationship

6

First Name

Surname

ID No

Relationship

7

First Name

Surname

ID No

Relationship

8

First Name

Surname

ID No

Relationship

9

First Name

Surname

ID No

Relationship

Section C: Payment details

Debit order date

11525Last day of the month

Debit order account detailsAccount holder, Bank, Account number, Branch Code

0 /

Documentsupload

Upload

Section D: Main Member declaration and signature

I Hereby apply for a membership on the Master Policy held by Dichabe Funeral Services for the cover contained in this document and I declare that I have not withheld any material information. I accept that this application and the declaration shall be the basis of the Membership Contract between Dichabe Funeral Services. Furthermore, I understand and that any inaccurate or untrue statement may render my membership null and void and all premiums paid will be forfeited to Dichabe Funeral Services. The underwriter reserves the right to decline this application within 30 days of signature, I understand that subject to Underwriter approval, the membership will only come into effect after Dichabe Funeral Services has received the 1st premium payable.

By submitting this form, you agree that your submission constitutes a legally binding digital signature.

I agree